Carol is an innovation and product development leader, facilitator and mentor with over 20 years’ experience in the education industry. She holds a Master’s degree in TESOL and is currently working as a new Product Development and Innovation Lead for IELTS, the leading English proficiency exam for study, migration and work.
She is also a certified Lego ® Serious Play ® facilitator and an Innovation and Strategy Consultant, coaching clients in using lean and design thinking tools to improve their business models and value propositions. Carol is a participant of the Brave New World programme, a mentor on the Open Programme and a core team member of She Leads Change.
Carol is passionate about driving change – business, personal or otherwise – and believes that we can do this best together, nudging each other along, encouraging each other to be the change that we want to be in the world.